Delivery
- Our support and delivery teams will be in touch with you for a hassle-free delivery.
- Free delivery is only applicable for the first attempt to deliver at your shipping address. If a customer misses this delivery, an extra visiting charge will be applicable for the second attempt.
- In absence of a service lift, our delivery partner shall only make a delivery to the ground floor of your apartment.
- Extra charges applicable per floor on delivery to the customer’s floor (on request) in such cases.
- Extra charges applicable for weekend or time-specific delivery.
- Your product(s) will be held for 10 days at the nearest delivery hub if you’ve failed to receive the delivery. After this, WoodenStreet reserve the right to either change or cancel the order.
Installation
Depending on the delivery condition, your product may or may not require installation assistance upon delivery.
This product comes with 36 months warranty period, which covers manufacturing/workmanship defects issues that occur
during the warranty period. The warranty applies to furniture used under normal household conditions.
This limited warranty does not apply to the following:
- Normal wear and tear of the product over prolonged use
- Small cuts, scratches or damages due to wrong cleaning methods or impacts/accidents
- Damage caused due to incorrect installation/assembly by the customer
- Products that have been stored, assembled, or installed incorrectly, used inappropriately or cleaned using the wrong cleaning methods or cleaning products. (eg, upholstery furniture will lighten over time if it's exposed to direct sunlight)
- Cracks developed due to the displacement of the product
- Decaying of wood due to consistent exposure to water